Outstanding Tickets not decreasing after purchase

[Colm]

Hi

I have a community event set up.

When tickets are purchased the number of outstanding tickets doesn’t decrease.

I need this function to work as I only have a limited number of tickets and I want customers to know when there are only a few left to pressurise them into purchasing.

How can I fix this?

The event is here:

http://gaytodo.com/event/lgbt-trampoline-dodgeball-2/

[Barry]

Hi Colm,

I’m really sorry to hear you’ve hit up against some snags with ticket stock. With that said, I’m not sure I can replicate quite the same thing. Here’s what I tried:

• I created a new type of ticket with an initial inventory of 100 units
• I purchased 2 of those tickets
• Without the order even being formally ‘completed’, the inventory was reduced to 98 units
• When I revisited the single event page, the ticket form also showed that 98 units were remaining

Am I misunderstanding or are there additional steps I would need to follow to see the same problem as you are experiencing?

Thanks!

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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