Out of Memory Error when updating recurring events

[Dermot]

Hi, I posted this a while ago but I think my ticket got lost. Since updating to the latest version of events calendar pro I keep getting an out of memory error when updating a recurring event. Is there some way that I can download the previous version of events calendar pro and see if it’s the new update that’s causing me grief. I have switched off all other plugins that aren’t needed for my theme and it’s still happening.

[Geoff B.]

Good evening Dermot and welcome to the Events Calendar Support forum!

Thank you for reaching out to us. We are sorry to hear about your out of memory error message.
We will gladly try to assist you on this topic.

First and foremost, I would actually advise against rolling back on the Events Calendar Pro version (since the latest updates provide important security patches).

That being said, as you can see in my colleague George’s post, there have been times where the version of the Events Calendar bundled with Avada (and any template customization they provide) have been known to not play nicely with our updates.

To make a long story short, I would follow is suggestion and get rid of the bundled version of the Events Calendar AND temporarily switch to a default WordPress theme (e.g.: Twenty-fifteen) to see if the issue is still there.

Let me know how that goes.

Have a great day!

Geoff B.

 

 

[Dermot]

Thanks Geoff – I updated my hosting and problem fixed. 🙂

[Figoli Quinn]

I’m seeing this error as well — using a custom theme, not Avada. Dermot, what do you mean when you say you updated your hosting?

Does anyone know exactly what’s causing this? This is what I’m getting when I try to update a recurring event. It looks like some of the events now reflect the change I was trying to make, but not all of them.

This seems a fairly significant issue. Tribe, do you guys have any more info on this?

Fatal error: Allowed memory size of 268435456 bytes exhausted (tried to allocate 81 bytes) in /home/oasisorc/public_html/wp-content/plugins/events-calendar-pro/src/Tribe/Recurrence.php on line 91

[Figoli Quinn]

So I just increased my PHP memory by just adding

define( 'WP_MAX_MEMORY_LIMIT', '512M' );

in my wp-config.php file (as I understand it this adds memory just for admin activities. Still getting the error, now showing the increased memory.

Fatal error: Allowed memory size of 536870912 bytes exhausted (tried to allocate 32 bytes) in /home/oasisorc/public_html/wp-content/plugins/events-calendar-pro/src/Tribe/Recurrence.php on line 124

And then again at 1024M

Fatal error: Allowed memory size of 1073741824 bytes exhausted (tried to allocate 32 bytes) in /home/oasisorc/public_html/wp-content/plugins/events-calendar-pro/src/Tribe/Recurrence.php on line 124

How much memory do we need here? What’s up? I feel like there is some other issue at play here.

[Geoff B.]

Good evening Dermot,

I’m glad the issue is gone. This is always good to hear 🙂

You are always welcome back on the forums if there is anything else.

For now I will close this thread.

Have a great day!

Geoff B.

[Geoff B.]

@Robert,

I can see you opened a separate thread on this topic (which is the right thing to do to get the appropriate support and follow-up).

To answer your question, this is a very rare occurence that is a symptom of some kind of issue on your specific install.

I am pretty confident whoever assists you in your thread will help you figure out what is going on.

Have a great day!

Geoff B.

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