Out of memory error when updating events

[Figoli Quinn]

Please see my responses on this thread

This is a pretty urgent error for me. Ideas?

[Geoff B.]

Good evening Robert and welcome back!

Thank you for reaching out to us.

We are sorry to hear about the out of memory error message you have been getting while trying to update events.
We will gladly try to assist you on this topic.

As discussed previously, such a message means that the requested task cannot be completed (kind of like a feedback loop if you would) and as such is exhausting the available memory set through wp-config, php.ini or through your webhost’s Cpanel.

There can be many causes for this, so although I understand that this is urgent, I just want to set expectations that it might take us a bit of back and forth to troubleshoot.

In any case, the first thing I would recommend is to go through our testing for conflicts procedure (preferably in a staging/dev environment or local install of your WordPress website) and let us know what you find out.

Basically the goal here is to revert back to a bare WordPress installation to see if the problem persists. It also allows us to pinpoint what the cause of the issue is.

The second thing I would recommend trying is to update to the latest version of the Events Calendar and the Events Calendar Pro (we just released version 4.06 of both), because your issue can be caused by corrupt files in your plugin’s installation.

Let me know how that goes.

Best regards,
Geoff B.

[Figoli Quinn]

Updating seemed to fix the issue, thankfully.

Thanks, Geoff

[Geoff B.]

Good day Robert,

Wonderful! I’m glad that worked for you.

You are always welcome back to the forums if there is anything else.

Have a good week-end,

Geoff B.

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