Out of license keys, but set to automatic renew

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  • #1497008
    jamaicaplainnews
    Participant

    I don’t know how to get more installs because my license is out of installs, but i’m supposedly setup for auto renew, too.

    #1498151
    Brendan
    Keymaster

    Hi there,

    Thanks for emailing support and sorry you are having issues. Can you check in your account to see if your license is attached to your domain?

    Go to My Account > License Keys.

    If so, can you remove the license key and re-add it in your settings?

    Let me know how that goes.

    Thanks,
    Brendan

    #1517989
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

Viewing 3 posts - 1 through 3 (of 3 total)
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