Our license will not renew.

[Gary Cohen]

Hello, We renewed our license on April 1 and received a payment receipt for $62 at [email protected]. When we try to use the license key included on the receipt it says “out of installs, invalid” and when we login to our Tribe account, it shows a different (old) license key saying “expired April 16th.” Please help.

[George]

This reply is private.

[George]

Hey Gary,

I shared private information in my above reply, but since you were not logged in when you made this thread, you will not be able to see the above information.

Please log into the account that owns the licenses; then open a new thread in our premium forums, with a link back to this thread for reference!

I will follow-up in that thread with the private information, and will now close this thread to facilitate this change.

See you in the other, premium thread!

Thank you,
George

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