Organizer & Venue Duplicating with Aggregator

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Viewing 5 posts - 1 through 5 (of 5 total)
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  • #1369996
    Mary Fetterman
    Participant

    Hi. Just started testing aggregator on our site. I am only importing from Facebook. The venues and organizers are already in our calendar as the users have been adding events for some time. However, I noticed that when Aggregator imports it creates a new organizer and venue.

    Is there a way to stop this. And if not, how do we merge them since we have 100+ venues and organizers – doing this one by one is not an option. Anyone know?

    #1371285
    Andras
    Keymaster

    Hello Mary,

    Thanks for using our plugins and for reaching out!

    Sorry to hear about the duplication issues. Let me try to help you with this one.

    Which website / domain is this happening with?

    Are the venues and organizers duplicating each time an import is run?

    A note: if you enter a venue manually and then import an event from Facebook with the same venue, then that will be most probably duplicated as Event Aggregator has no ways of knowing they are the same Venues.

    When a venue is imported through a Facebook event, that receives a special tag, so Event Aggregator will know the next time this is the same event.

    Note #2: we are currently aware of a bug that duplicates the venues.

    Could you please share with me a url / feed that you are importing so I can run some tests with it?

    how do we merge them

    There is a possibility to merge them. Before doing this though I recommend you to create a database backup, just in case something doesn’t go as expected.

    If you go to Events > Settings >  General tab and scroll down a bit you should be able to see a ‘Merge Duplicates’ button for Venues and Organizers. Here’s a screenshot of this.

    Let me know if this helps.

    Cheers,
    Andras

    #1372750
    Mary Fetterman
    Participant

    Hi Andras:
    We are still testing so we are only importing one organizer. It does not duplicate each time imported but now I have 2 organizers and venues for this same user – one created manually and one created by the import. The one created by the user is the one that we must keep.

    I am unable to merge – the screenshot that you are showing is not an option on my screen. From my understanding that is only available once and then it goes away. We have already used the merge duplicates in the past. Is there another way to merge?

    We have 100+ organizers on our website and events are found under those organizers that have been created manually by our users. If we start importing from Facebook we will have duplicates of these organizers and they will not be viewed under the organizer we have already created – thus the problem.

    The website we are testing on is PhillyAreaYoga.com and importing from this user’s Facebook event page https://www.facebook.com/pg/sitmeditationspace/events/?ref=page_internal

    Thanks for your assistance

    #1374152
    Andras
    Keymaster

    Hello Mary,

    I would like to give you some clarification first.

    When you are importing an event from Facebook that has a venue assigned to it – also coming from Facebook – then that is the venue that will be assigned to the imported event.

    An already existing venue which was manually added will not be automatically assigned to an imported event, that is not possible out of the box.

    It might be possible to do so with some custom coding.

    We have already used the merge duplicates in the past. Is there another way to merge?

    If you copy the following snippet into your theme’s functions.php file, then the button will come back and stay there (as long as the snippet is there).

    add_filter( 'tribe_get_single_option', function( $value, $default, $key ) {
    return 'organizer_venue_amalgamation' === $key ? 0 : $value;
    }, 10, 3 );

    Let me know if this helps.

    Cheers,
    Andras

    #1390771
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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