Organizer details section broken

[Mike Behr]

Hello,

I’m having a pretty strange issue with the organizer section of the front-end form. I also tested this on a brand new WordPress installation, using the 2014 theme, with no other plugins, and the problem still exists. There are no javascript errors being reported to the console, but the organizer section looks strange, and behaves even more strangely. Any attempt to interact forces you to the very bottom of the page, where whatever javascript is handling the select/auto-complete action, is appending the html.

Here’s a link to the website where you can experience the issue: http://sandbox.photonicsg2.net/events/community/add

Both plugins are updated to the most recent version I could download, although the problem goes back quite a few versions after testing.

[Mike Behr]

I guess this was due to a version difference between the main plugin and the add-on. It’s working now with core and community on version 4.3.2. When I purchased the community events add-on, I incorrectly assumed that support and automatic updates would be available for a year, with manual updates available after that. It looks like the latest version available to me is 4.3.2.

Is it a security issue to keep these on outdated versions for right now? The functionality we need is already there, so that’s my only concern.

Thank you.

[Barry]

Hi Stacie,

I’m sorry you’ve experienced difficulties and apologize for any confusion over our licensing and update model.

You’re correct, though: once a plugin license expires you will not have access to automatic updates (or even to manual downloads of the latest versions made available via your account pages).

I don’t know of any existing security vulnerabilities that would impact you, but the potential is there. It also means you would not benefit from other fixes and updates (including changes required to keep pace with WordPress, which itself is regularly updated). That to say, you can certainly stick with older versions of our software but we don’t recommend it and the support we can offer tends to be limited – especially if you hit bugs which have already been resolved in more recent releases.

I hope that clarifies things 🙂

[Mike Behr]

Thank you very much for taking the time out to respond.

Ok, I understand. We will most likely try to make this work for now. If a vulnerability is found in the plugin later on, or if WordPress core no longer matches up I will take another look. The most sensitive information we’re collecting are the organizer’s phone number and email address, and we have SSL, so I’m not terribly worried at the moment.

I’ve done some plugin development of my own, so that’s about what I expected! Thanks again for the help.

[Barry]

Happy to help — and please don’t hesitate to reach out to us with any other questions we might be able to help with 🙂

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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