Organizer data erased and blank organizer added when error message returned

Home Forums Calendar Products Community Events Organizer data erased and blank organizer added when error message returned

Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • #1035836
    Sean
    Participant

    Hi again,

    Seem to have found another bug, as this occurs on a clean install as well.

    If a user does not submit a required field on the Submit an Event form, on refresh of the page, the Organizer section erases any data entered into the Organizer fields and also adds a blank Organizer section (as if the user had clicked “add another Organizer”).

    Is there a fix for this in the pipeline? It makes it potentially impossible for a user to submit an event if they do not enter all required fields on the first try. This is because even if they do enter all required fields on the second attempt, they still need to enter the Organizer data into the first Organizer section (which was incorrectly added by the plugin after returning the error message). Otherwise if any field for the Organizer is required and they enter the data into the second Organizer section, the plugin only check the first Organizer (which is blank), and put the user in an endless loop (and yet another Organizer will be added each time an error message is returned).

    Please advise on a fix and hope this helps resolve the problem if it is a bug you are already aware of.

    #1036927
    Brian
    Member

    Hi,

    Thanks for reporting this.

    It is indeed a bug and we are working on it.

    We have a fix in the maintenance release coming out with 4.0.1 in the next couple of weeks.

    Thanks

    #1037042
    Sean
    Participant

    Thanks Brian. As we are launching soon, can you please confirm if 4.0.1 is due to be released by the end of this month?

    #1037189
    Brian
    Member

    Hi,

    It should be out before the end of the month. We are hoping for later this week.

    Thanks

    #1038475
    Sean
    Participant

    Okay sounds good Brian. Thank you.

    #1038943
    Brian
    Member

    Same for this one too. I am going to close this ticket to new replies, but the issue is still open and we will update this ticket once we release a fix.

    If you have any new questions or issues please create a new ticket and reference this one.

    Thanks

    #1039168
    Geoff
    Member

    Hey Karly,

    Just popping into this other thread of yours as well to let you know that the fix for this issue will be included in our 4.0.1 release that is scheduled to ship later today. Please do keep your eyes open for it and feel free to let us know if any other issues come up.

    Cheers!
    Geoff

Viewing 7 posts - 1 through 7 (of 7 total)
  • The topic ‘Organizer data erased and blank organizer added when error message returned’ is closed to new replies.