Orders not processing

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  • Author
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  • #54210
    luisaotero
    Participant

    Hello… I am a new user to Woo tickets. I have created a ticket, and attempted a test purchase. I go to enter a credit card through paypal and I get a processing error. When I go to the WP admin area, I see the order but have to process it manually. What can I do to make the process automatic? I appreciate the help. Thank You, Mike Sirignano

    #54404
    Barry
    Member

    Hi Mike,

    Do you mean you are getting a processing error during your time on the PayPal site, or when you return to your own site? Are you using sandbox mode or anything like that?

    Also, does the same problem manifest itself with a regular (non-WooTickets) product? That would definitely be worth of testing.

    Thanks!

    #58812
    Barry
    Member

    Hi Mike – guessing by the lack of any follow-up that you’ve resolved this so I’ll go ahead and close this thread. If we can do anything else to help just let us know.

Viewing 3 posts - 1 through 3 (of 3 total)
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