Optional Hardticket available on ticketing page

[Martin Leonhardt]

Hi there,

I would like to know if it is possible to select between online tickets and hardtickets in the shop. In case some of my customers wants to have the hardtickets – they could be sent via mail from one of my coworkers.

I am doing music and theatre events. Like 50 a year. I had a professional ticket service – but unfortunately they are very to expensive. From my experience 95% buy the online ticket. But some still want the hard ticket.

So my question ist – if it’s possible to add this feature…

Greetings

Martin Leonhardt

[Geoff B.]

Good evening Martin and welcome to the Events Calendar forum!

Thank you for your interest in our products.
We’ll be glad to answer your questions.

I would like to know if it is possible to select between online tickets and hardtickets in the shop. In case some of my customers wants to have the hardtickets – they could be sent via mail from one of my coworkers.

The answer is yes.
Depending on your exact needs, you might have to experiment a bit to get things just right.

Off the top of my head I would probably recommend the following:

1. For each events, create 2 ticket types (online ticket, hard ticket)
2. Using a custom snippet send all hardticket types to a specific email address
3. To make this more elegant, you might want to use the following extension for printing https://theeventscalendar.com/extensions/pdf-tickets/

As an alternative, you could simply control what is sent or by only sending tickets when the order status is set to “complete”. That would allow for full manual control of each order.

Let me know if that helps.

Have a great day!

Geoff B.

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

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