Option menus covering event settings fields

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  • September 5, 2013 at 2:23 pm #64768
    cforge
    Participant

    The drop downs do not go away and cover up the fields beneath them. Same in Chrome and Firefox.

    September 5, 2013 at 2:24 pm #64769
    cforge
    Participant

    Can send screen captures.

    September 5, 2013 at 3:35 pm #64800
    Ballroom Dance Teachers College
    Participant

    Yeah – having the same issues on our website too. I’d like to know the solution. http://tinypic.com/r/i5rlg7/5

    September 6, 2013 at 11:38 am #64928
    cforge
    Participant

    Can somebody please address this ASAP? We have an event to sell and it has a date since its an event and we purchased this product to sell it. So this feature not working is stopping us from selling the event.

    September 6, 2013 at 12:34 pm #64934
    cforge
    Participant

    It looks related to this post where subscriptions are also installed.
    https://tri.be/support/forums/topic/dropdowns-covering-up-other-fields/

    For me this workaround fixed the issue.
    https://gist.github.com/windfarm/6225952
    Would still like to hear from the developers that this will be addressed.

    September 6, 2013 at 5:11 pm #64986
    Kelly
    Participant

    Hi, cforge. Sorry for the delayed response.

    I haven’t been able to get confirmation from our developers yet, and I was hoping to do so before I responded. It is definitely on our radar, but I can’t be certain about the timing of a fix in production without hearing back from them.

    Thanks for your patience, cforge. I’ll update this ticket when I do hear back.

    September 18, 2013 at 5:11 pm #66733
    Ballroom Dance Teachers College
    Participant

    I tried the workaround but still having the same issue. Any solution yet Tri.be?

    September 20, 2013 at 7:06 am #66955
    Kelly
    Participant

    Hi, Ballroom Dance Teachers College. I’m sorry to hear that you’re still having issues.

    I have checked in with our dev team and confirmed that this is the fix for the issue that cforge brought up: https://gist.github.com/windfarm/6225952 We don’t have a timeline on when this will be rolled into a release.

    Since it looks like cforge is set for now, I’m going to close this thread. If you are still having issues, please start a new topic so that we can troubleshoot them there.

    Thanks!

    July 7, 2015 at 6:27 am #980905
    Support Droid
    Keymaster

    This topic has not been active for quite some time and will now be closed.

    If you still need assistance please simply open a new topic (linking to this one if necessary)
    and one of the team will be only too happy to help.

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