Open_Basedir error activating plugin

[Tiffany]

When activating the latest version of the free plugin 4.5.4 on WP 4.8, I immediately receive the following error message in the Admin UI as well as on the site. Please advise…

Warning: is_readable() [function.is-readable]: open_basedir restriction in effect. File(C:\Inetpub\vhosts\domain\httpdocs\site/wp-content/plugins/C:\Inetpub\vhosts\domain\httpdocs\site/wp-content/languages/plugins/tribe-common-en_US.mo/tribe-common-en_US.mo) is not within the allowed path(s): (C:\Inetpub\vhosts\/domain\;C:\Windows\Temp\) in C:\Inetpub\vhosts\domain\httpdocs\site\wp-includes\l10n.php on line 583

[Caroline]

Hi Tiffany,

Thanks so much for getting in touch! I’m afraid that we’re not equipped to provide technical support for current plugin users here in our pre-sales forum. If you’re using one or more of our free plugins such as The Events Calendar and Event Tickets, we’d be more than happy to assist you on the WordPress.org support forum for the affected product. Would you mind taking a moment to open a new thread at one of these locations with the details of your problem? One of our support team members will follow up to begin troubleshooting with you as soon as possible!

Thanks again, and we’ll see you there! 🙂

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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