Only some single organizer pages are working

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  • #1049519
    Jesper J Nohr
    Participant

    This organizer page works just fine:

    Forside

    This one doesn’t work:

    Forside

    The error does not seem to be related to organizers having active events or not, since Tina here doesn’t work either (who has an event):

    Forside

    I’ve tried debugging with no luck.

    Best,
    Steffen (Developer)

    #1050630
    Geoff
    Member

    Hey Steffen!

    That’s interesting. The second link pulls up an Internal Server 500 error whereas the first one works well.

    That makes me think of three things right off the bat:

    1. Custom templates. Do you happen to know if you are using any custom templates or snippets on the site? You can check for custom templates by looking for a tribe-events folder in the theme directory.
    2. Custom snippets. Is there any code in your theme’s functions.php file the relates to the calendar?
    3. <b>PHP Memory.</b> Internal server errors can also mean that there is not enough memory being allocated to PHP.

    If either #1 or #2 is true, them please temporarily remove those customizations and see if it makes a difference.

    If they are not true, then we can explore the PHP memory possibility further.

    Thanks!
    Geoff

    #1052343
    Jesper J Nohr
    Participant

    Hi Goeff,

    Thanks for your reply.

    1. I did remove the custom templates related to organizers

    2. I also tried with the snippets without any changes

    3. Good question. I will investigate and get back to you.

    Thanks for your help so far!

    #1052582
    Geoff
    Member

    Right on! Thanks for following up–definitely keep me posted. Server 500 errors can be a bit of a pain but we’ll figure it out together. 🙂

    Geoff

    #1076570
    Support Droid
    Keymaster

    This topic has not been active for quite some time and will now be closed.

    If you still need assistance please simply open a new topic (linking to this one if necessary)
    and one of the team will be only too happy to help.

Viewing 5 posts - 1 through 5 (of 5 total)
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