Ongoing/recurring events

[Rose Marley]

Hi,

I have purchased this product and have a few post sales questions:

1) Ongoing/recurring events – deleting issue and clogging website

We seem to be able to customize and add ongoing/recurring events in a quite specific manner – which is great. However, we can’t seem to do the opposite – change the settings to automatically delete events using a specific range of options. We can only delete all events i.e older than 6 months, but can’t customize this for individual events.

For example, some of our events occur yearly only – we would like to leave the backlog of these events on our website for at least 1-2 years. For events that occur every day, they will need to be deleted every week or even month – as there will be a lot of them clogging the backend of the website. Is there a way to customize the deleting of events range?

2) Related events – how do these work? We want to edit them i.e all coding courses should have coding related events only, but seem to feature any. We want them to relate more to the event the person is looking at i.e you wouldn’t put NERF or Star Wars next to Barbie or My Little Pony! Same with events; if I’m looking to go to an 18+ only game jam, I doubt I would wanna go to a tea party for under 5’s.

Many Thanks,
Ihtezaz

[Victor]

Hello Ihtezaz,

Thanks for getting in touch with us! 🙂

Let me help you with those topics:

1. There is no built in option to achieve something like that. I think you could make some kind of customization using the ‘tribe_events_pro_clean_up_old_recurring_events_sql’ and ‘tribe_events_pro_clean_up_old_recurring_events_sql_args’ filters and possibly target specific events, but I don’t think there’s a straight forward way of doing it.

I can see the use of having such functionality built into a tool for cases like yours so you might consider writing this idea in our user voice here > https://tribe.uservoice.com/ so others can vote for it and then be considered for a future feature release of our plugin.

If you need help elaborating this idea let me know and I’d be happy to help.

2. Related events works by randomly picking events that have the same tags or event categories as the current one. You can customize this by using the ‘tribe_related_posts_args’ filter hook provided inside the tribe_get_related_posts() function that gets called from the related-events.php template file located at /wp-content/plugins/events-calendar-pro/src/views/pro/

To achieve further customizations of the related events template, we have a great article that explains how to customize our templates > https://theeventscalendar.com/knowledgebase/themers-guide/

I hope that helps!

Best,
Victor

[Rose Marley]

Hi Victor,

Thank you for the reply!

Just on the first issue, the reason we bought the pro plugin was to fix any problems with the ongoing events. We need help with this still and if we post it in the user voice form; it may get ignored. It’s urgent as we’ve been having this problem for a while and our client wants a solution. Seems small, but is really important to prevent clogging the website and help us maintain it easier.

The ongoing ‘Event Series’ feature works fine apart from:

A/ It is causing a problem; we’re ending up with loads of events that we can’t delete as specifically as we can add (particularly having trouble with the ongoing events recurring on a daily basis). Deleting these daily events manually would take some time. Also when deleting an event from a series, it seems to delete the entire series of events – rather than that individual one.

B/ Once any of the events from the series have passed, they don’t seem to hide automatically – making our website look outdated.

Please see the attached file/screenshot for further explanation on this problem we’re having.

Thanks again and I hope you can help us with this.

Kind regards,
-Ihtezaz

[Victor]

Hi Ihtezaz!

Thanks for following up with this and explaining this feature idea.

Let me first note that we can’t give support for custom development questions as we state here.

That said, we like helping out and at least point you in the right direction, so let me try to do that.

A/ It is causing a problem; we’re ending up with loads of events that we can’t delete as specifically as we can add (particularly having trouble with the ongoing events recurring on a daily basis). Deleting these daily events manually would take some time.

If you were to build some sort of customization, using the ‘tribe_events_pro_clean_up_old_recurring_events_sql’ filter you could expand or replace the where clause so it only looks at events matching certain criteria.

<span style=”font-size: 0.875rem;”>when deleting an event from a series, it seems to delete the entire series of events – rather than that individual one.</span>

If you go to the wp-admin > Events you can trash an instance from the list and will only make that one go away, while keeping the rest of the series.

B/ Once any of the events from the series have passed, they don’t seem to hide automatically – making our website look outdated.

There is a way you can hide your past events from showing by using the method George describes here > https://theeventscalendar.com/support/forums/topic/how-to-hide-past-events-3/#dl_post-1234879.

I hope this helps! Let me know if you have other questions.

Best,
Victor

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

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