One user can't create events

[Morten Larsen]

One single user that can’t create new events.

She can create posts, venues, organizers etc. But when she click a link to add new event (in menu, admin bar everywhere), she’s redirected to the frontpage.

She has admin rights, capabilities checked with other admin and shows the same.

The website contains several systems that interacts with capabilities, but I have tried every trick in my tool box now.

Do you have any idea, what can be the cause of it?

See it happen here: http://recordit.co/6NIMdtjtxC

[Sky]

Hi there,

Thanks for reaching out. I’m sorry to hear that you’re having issues with one of your users. I will try to help get this sorted if I can.

You can check out this article to see which permissions are used by our plugins: https://theeventscalendar.com/knowledgebase/admin-roles-and-permissions/

But basically, Editors and Admins should be able to create new events.

If you have modified the capabilities for that user, I would check to make sure all the ones listed on that page are enabled for them.

Hope that helps.

Thanks,
Sky

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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