One event shows tickets – one doesn't – both appear to be set up the same

[David]

Two identical events set up – only the date differs – the first, I tested, I ordered two tickets on, then deleted the order, now it doesn’t display the tickets order form any longer

You can see this event here http://beta.natureslens.co.uk/event/dalmatian-pelicans-of-lake-kerkini-photography-holiday-2/

Second event was set up in the same fashion – has not had any order placed against it – does display the ticket form

You can see that event here http://beta.natureslens.co.uk/event/dalmatian-pelicans-of-lake-kerkini-photography-holiday/

In the back-end the events look to be the same

[Cliff]

Hi, David.

Both of those links require a password to view.

Regardless, my best guess is that the quantity available for that first link was 2, then you bought 2, then deleted the order, then you’re expecting the availability to go from zero back up to 2, but it doesn’t. Is this correct?

If not, please provide a screenshot of the first link’s ticket editing form from the wp-admin edit event screen so I can see the details of that ticket.

Thank you.

[David]

This reply is private.

[Cliff]

This reply is private.

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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