Old colleague account expired?

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  • #1331522
    Frederic Köllisch
    Guest

    Hi there,

    Similar to a forum post I just visited, my former colleague had an account and subscription for our website. The subscription has now expired and somehow I cant log on to his account to renew it.

    His account name is: apapastolopoulos
    The email would be: [email protected]

    Is the account gone for good or can it still be saved?

    Best,

    Frederic Köllisch

    #1331523
    Catherine Lennon
    Participant

    Issue resolved, I had the wrong information for the account…

    #1332298
    Caroline
    Member

    Hi all,

    Thanks for following up–glad to hear that all seems to be resolved with this one! 🙂 In the future, should you need any assistance with account-related issues, you can reach us by email using our contact form:

    https://theeventscalendar.com/contact/

    Simply select the option “Help accessing my account” from the drop-down menu to display the full email form. 🙂

    Thanks again, and please don’t hesitate to let us know if there’s anything else we can do to assist!

    #1342439
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

Viewing 4 posts - 1 through 4 (of 4 total)
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