Offline Tickets

[Megan Rollins]

Is there a way for people to register for the event via paper, have us manually input their information into the system, and then send them a confirmation email with ticket information? We want to be able to do this to keep an updated list of attendees and payments. Thank you!

[Caroline]

Hi Megan,

Thanks so much for getting in touch! This type of functionality should be possible through the use of Event Tickets Plus and a payment processor of your choice. By simply creating a new order for the designated ticket in your payment processor, you can enter all relevant attendee information into the database, and this information will be accessible later for management/book-keeping purposes. Once the order is marked as “Complete”, a confirmation email should be dispatched to the email address provided for that attendee.

Does this sound like it might work for your needs? Let me know if you should have any other questions about Event Tickets Plus and how it might work for your project! 🙂 Thanks again for stopping by!

[Megan]

So I tested this out with tickets and payments, and the only thing I can’t figure out is how to fill in the specific event questions that I added to the registration. Maybe you can help me with that too. Thanks!

[Caroline]

Hi Megan,

Thanks for following up, and I’m so sorry for the delay in getting back to you here! Would you be able to provide more details or a screencap of what issues you’re seeing with your event registration questions? I’d be glad to help if I can–or, if it looks like you’re experiencing a technical issue, I can direct you to our premium support team for further assistance.

Thank you!

[Megan]

Premium support services would be great! Thank you.

[Caroline]

Hi Megan,

Thanks for following up! I’ve gone ahead and reached out to you via email to resolve this issue–please feel free to follow up with me over there with any other questions! I’m going to go ahead and close out this thread, as it’s no longer relevant to the pre-sales forum section. Again, please don’t hesitate to open a new thread or reply via email if you should have any other concerns!

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