Offer unlimited Tickets and notify users that they're on waiting list

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  • Author
    Posts
  • #1177831
    joesrocha
    Participant

    Hi there,

    So we’re using Event Tickets Plus as an RSVP for conferences/presentations. The problem is that we want to offer more tickets than our max, because we sometimes move events to larger conference room based on popularity. So we never want registration to close, but we do want to keep track of the first registered within original max ticket amount.

    What we’d like to do is have the event creator add the info as the plugin is designed, however when the max tickets is hit, the event continues to allow registration, but it notifies the customer that they are on a waiting list.

    I’m imagining If I can hook into the email, I can append a message under a new condition such as
    if ( $registered_total > $max _tickets ) { #append waitlist warning to users email};.

    I know this can be done manually, by adding a new RSVP once filled, but because we have so many different professors, students using the system, I’d like it to be as automated as possible to remove human error.

    Hope someone can help,

    Joe

    #1178079
    Cliff
    Member

    Hi Joe.

    I believe you’re requesting the same thing as one of our existing feature requests: https://tribe.uservoice.com/forums/195723-feature-ideas/suggestions/6095921-add-waitlist-capability

    Please do add your vote and notes there.

    This allows us to gauge interest in this particular feature request, which helps us prioritize our development efforts.

    I believe you’re thinking about this the right way, but it is in the customization realm, which is outside of our Scope of Support / Terms.

    Thank you.

    #1189218
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

Viewing 3 posts - 1 through 3 (of 3 total)
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