number of completed tickets sold

[Alex]

Number of completed tickets sold does not match the number of attendees… when in actual fact they DO!!!

Why am I getting this warning, and how do I make it stop.

Im so disappointed in this update! And now I am worried my records will be wrong. There is nothing worse that a pissed off ticket purchaser when things go wrong!

[Jaime Marchwinski]

Hi again Alex,

I’m so sorry that you are not satisfied with this update!  One thing that you can do now is to manually update the total_sales custom field in the WooCommerce product that is associated with the ticket, in order to match the actual number of attendees that you have for your event.

Please let me know if you need further instruction on this issue, and I’d be happy to walk you through more in-depth.

Let me know how it goes!

 

Thanks,

Jaime

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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