Notify event organizer of ticket purchase or RSVP (We are using Woocommerce)

[Michael]

Hi There,

Can you please let us know how to notify event organizer of ticket purchases and RSVP and events (We are using Woocommerce)
We have gone through support topics and implemented almost all php hooks and one plugin, but still not able to send notification email to organizers.

Can you please look into this matter on ASAP basis as we already spent 2-3 days on this and client is in bit of a hurry.

We are also using Event ticket pro plugin. Here is the URL of the website http://capecoralnewresident.mandmmultimedia.us/

Looking forward to your response.

Regards,
Aanchal

[Jaime Marchwinski]

Hi Aanchal,

Thanks so much for reaching out!

You can try adding the following snippet to your theme’s functions.php file in order to add that capability:

https://gist.github.com/cliffordp/4f06f95dbff364242cf54a3b5271b182

Let me know if that helps!

 

Thanks,

Jaime

[Michael]

Hi Jaime,

Thank you for your response.

We have already tried this code and its not working. Can you please check into the issue ASAP.

Thanks,
Aanchal

[Jaime Marchwinski]

Hi Aanchal,

I’m sorry to hear that this is not working for you.

After reviewing your request this essentially looks like a custom development task and so is outside of our stated scope of support.

With that being said, we’d love to help point you in the right direction.

I’d recommend starting off by taking a look at our Themer’s Guide, which can show you which templates can be edited and copied in order to attempt the results that you are looking for.

If you’d prefer not to tackle this customization on your own, we may be able to assist you further. We do need to prioritize support requests from other customers at this time but I’ll certainly flag this with the team and – although we can’t make any promises – if we have time and space to come back and help, we’ll be happy to do so.  Please let us know if you’d like to go this route so that you can be added to this queue.

In the meantime, if there is any more information you can share (including mocks) that will help us to better understand what you are seeking please do feel free to add them to this ticket.

If you urgently need help with this, however, you may instead wish to consider working with a suitably skilled developer or designer who can offer the additional level of support you require.

Let me know if you have any other questions on this topic!

 

Thanks,

Jaime

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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