Good evening Adam and welcome to the Events Calendar Support forum!
First off, I would like to apologize for the delay answering.
We are currently experiencing a higher level of requests than usual.
Please rest assured that we are working hard at correcting this situation.
We appreciate your patience while we try to normalize things.
Thank you for reaching out to us.
We are sorry to hear about the snippet not working.
I would love to help you with this topic.
You could apply one of the following snippets in the functions.php file of your theme (without the PHP tag at the top):
- https://gist.github.com/cliffordp/c4fb2ea8fb5ca44973ff06e6facc9742
- https://gist.github.com/cliffordp/4f06f95dbff364242cf54a3b5271b182
But first to be extra safe, before making any changes to your functions.php file, you should make a backup of that file.
Let me know how that goes.
Best regards,
Geoff B.