not receive a confirmation email.

[jijzeilt]

Dear Sir / Madam,

Visitors who book on the website do not receive a confirmation email.
If I am logged in as an admin, I will receive a confirmation email.
http://www.jijzeilt.nl

How should we solve this

Regards,

Peter

http://www.jijzeilt.nl/event/vaartraining-zeilen-met-een-kajuitzeilboot-op-de-boot/2018-04-11/?rsvp_sent=1

[Geoff B.]

Good evening Peter and welcome back!

First off, I would like to apologize for the delay answering.
We are currently experiencing a higher level of requests than usual.

Please rest assured that we are working hard at correcting this situation.
We appreciate your patience while we try to normalize things.

Thank you for reaching out to us.

We are sorry to hear about the emails not making it through.
I would love to help you with this topic.

This can happen on certain setups unfortunately.

The solution is to have the system send tickets from any chosen email address by simply installing, configuring and testing the following plugin: https://wordpress.org/plugins/easy-wp-smtp/

Using a real SMTP server with authentication will bypass the built-in WP mail functionality altogether.

Please make sure you configure and test the settings using the plugin’s built-in tool.

Let me know how that goes.

Best regards,
Geoff B.

[jijzeilt]

This reply is private.

[Geoff B.]

This reply is private.

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