Not in Zip format? How do I upload to wordpress

[Emyrald]

I’ve downloaded my new plug in – i cannot upload it to my wordpress site. It’s supposed to be in ZIP format but it is not. I’m not super familiar with this type of thing. I have a MAC and it’s just not in ZIP format.
Help!

[Brian]

Hi,

Thanks for purchasing Pro.

I can help out here.

The plugin is zipped where you download from it other wise it would not work.

So if you try with a different browser does it unzip the file as well after being downloaed?

In most OS’s you can right click the folder and rezip it, do you see that option?

Otherwise you could use FTP and go through your hosting’s cpanel file manage and upload the folder there to the plugins directory.

We also have some notes here that might help:

Installing a WordPress Plugin

Let me know what you find out and we can go from here.

Thanks

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

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