Not importing next year

[Karen]

Hello

I have event calendar Pro and the event aggregator.

It has worked fine previously, but now as I am starting planning next year, I notice that It does not import the published events for next year at all.

I have tried searching for an answer and tried updating the plugin and renewing license but no effect.

No other changes has been made on the site since it was working.

[Patricia]

Hey Karen,

Thank you for reaching out to us!

I’m so sorry to hear that you are having problems to import your events! Let me help you to solve this.

Could you please access your Dashboard and head over to Events > Settings > Imports > Global Import Settings and send me a screenshot to show me the options you have selected?

We need to check if your import limit type is set by date range and if that’s the case, what’s the date range limit: perhaps this is the setting that is preventing you to import the 2018 events.

Thanks,

Patricia

[Karen]

Hello

Thank you for your reply.

attached is screendump from global settings 🙂

[Karen]

Hello again

I just tried making a change to the global settings, I changed the Import limit type to the not recommended option, and now it looks like it is working perfectly.

Thanks again for suggestion where the problem could be 🙂

[Patricia]

Hi Karen,

I’m glad to hear that updating the global settings helped you to solve the problem 🙂

If you have any other questions at all please feel free to let me know and I’d be happy to help as best I can!

Cheers,

Patricia

[Author]

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