Not going RSVP's are still in the Attendees list occuping a ticket space

[Cornwall VSF Admin]

Hi,

I have downloaded and installed this on the website we are creating but i have a couple of questions.

The event module will change the status to going / not going, but not actually de-register someone from the event and update the stock. Is there a way around this? It means that the stock isnt actually correct.

Can we stop people logging in to de-register 48 hours before the event starts. Is that possible?

Looking forward to hearing from you,

Many thanks

Becca

[Cornwall VSF Admin]

Could you please confirm this comment has been received?

[Geoff]

Hey Becca,

So sorry foe the delayed reply here! It seems this thread found it’s way into a hole in our system and we simply missed it. That’s no excuse though and I’m truly sorry for the long wait time.

You’re absolutely right: a attendee that changes their RSVP from Going to Not Going will not replenish the ticket stock. That’s actually by design but I can see how useful it would be to replenish the stock and, in fact, I do see an open feature request for it that could use some more votes. Would you be willing to add your vote there? Doing so will also notify you when there are updates to the request.

Does this help answer your question? Please let me know.

Thanks,
Geoff

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

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