Not all Events in the Overview

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Viewing 8 posts - 1 through 8 (of 8 total)
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  • #1431719

    Hello,

    i have about 70 upcoming Events in the System but only about 30 are shown in the Overview on https://www.cannadoo.com/cannabis-events/ and also on Category-Archives.

    On the Homepage and also in the Sidebar “Upcoming Events” the missing Events are shown.

    i already checked all Events for missing Information, but i cannot find the mistake.

    For Example:
    On https://www.cannadoo.com/cannabis-events/ we have the “IC3 Conference” and the “ICBC” – but between those must be the “INDO EXPO” aswell.

    On the Hompage upcoming Events (https://www.cannadoo.com/) the “INDO EXPO” is listed – and also in the Sidebar on “upcoming Events”.

    Any Idea on what we have to change?

    Thanks

    #1433044
    Patricia
    Member

    Hey Rainer,

    Thank you for reaching out to us!

    I’ve just accessed your site and it looks like the event you mentioned (Indo expo) is only missing from Map View calendar. Could you please confirm that you see the same?

    If you verify that events are missing only from Map view calendar, you are unfortunately being affected by a bug =/

    Please let me know if you see the same, thanks!

    Patricia

    #1433048

    Hello Patricia,

    thanks for the reply.

    Yes, you are right.
    if i switch to the List-View, the Events are listed there.

    #1433352
    Patricia
    Member

    Hi Rainer,

    Thanks for your confirmation and I’m sorry you are being affected by this bug! I’ve added this ticket to our internal bug report.

    The good new is: we are planning to release a fix this week (probably today!).You will be contacted as soon as a solution is available.

    Thank you for your patience and understanding and if you have any other questions in the meantime, please let me know!

    Best Regards,

    Patricia

    #1437542
    Nico
    Member

    Hey,

    Happy to share with you that a new maintenance release (for the Week of 22th January 2018) is out, including a fix for this issue.

    Find out more about this release → https://theeventscalendar.com/maintenance-release-for-the-week-of-22-january-2018/

    Please update the plugins and let us know if the fix works for your site,
    Best,
    Nico

    #1437788

    Hello,

    Thanks for this Update, but in our Case it seems not to work.

    #1440171
    Patricia
    Member

    Hi Rainer,

    I hope you’re having a good week/day. Firstly, I’d like to apologize for the delay in response. Thank you for your patience all this while! Our response time is not as fast as usual because we are attending the annual retreat.

    Could you please let me know if your events are still missing from the map view calendar? This new release should have fixed the problem.

    thanks!

    Patricia

    #1459949
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

Viewing 8 posts - 1 through 8 (of 8 total)
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