Not able to upload CSV file.

[Hyla Crane]

I just updated the plugin and now I cannot use the CSV importer.
I am getting the error below.
success false
data “Please provide the file that you wish to import.”

[Hyla Crane]

I have de-activated all plugins not coming from event tribe as well as switched to 24 theme. And the issue still happens.
If nothing else, tell me how I can degrade back to the previous version – previous versions are not showing up in my account downloads.

[Victor]

Hi Hyla!

I’m sorry you are having that issue. Let me help you troubleshooting that.

Could you please share the CSV file with us so we can make some tests on our end?

CSV imports are all managed by The Events Calendar, so if you want to try downgrading you should already be able to get a previous version of it from your Downloads page.

For the moment I’d recommend you stick to the latest version of our plugin, which is 4.5.10.1 because it might include fixes and improvements related to your issue.

I can see you are currently using version 4.5.10. Please update to the latest version and see if that solves the problem.

Thanks,
Victor

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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