No Woocommerce options available in settings

[Christopher]

Hi,

on the following page there are several options to activate and deactivate for use with Woocommerce:

WooCommerce Specific Ticket Settings

Unfortunately I dont see these options on my settings page, therefore I attached a screenshot of my setting page (in German language).

My Event Tickets Plus license is active and Woocommerce installed and activated.

Many thanks in advance!

[Geoff B.]

Good evening Christopher and welcome back!

Thank you for reaching out to us.

We are sorry to hear about the missing settings.
I would love to help you with this topic.

Based on your link and screenshot, I am pretty sure that the issue is simply that you have not upgraded to our latest version yet (4.4.2).

This feature is brand new.

Let me know how that goes.

Best regards,
Geoff B.

 

[Christopher]

Hi Geoff,

unfortunately there was no message in the wordpress plugin backend to tell me the Event Tickets Plus can be updated. I just had to deactivate this plugin and then the message showed up.

Now everything works fine, thank you so much for your support!

[Geoff B.]

Good afternoon Christopher,

I am super stoked that you were able to fix it. Kudos!

You are welcome back in our support forums any time 🙂

For now, I am going to close this thread.

Have a great week!

Geoff B.

[Author]

Posts