No ticket image in cart

[Ronald]

Since i purchased this product 2 years ago and still working my site, I noticed that in checkout there is no image for the ticket. Is there an extra step involved in having a ticket image in a user’s cart?

• This topic was modified 9 years ago by Ronald.

[Victor]

Hi Ronald!

Thanks for getting in touch! I’m happy to help you with this.

By default, event tickets don’t have an image. What you might be seeing is the image that belongs to the product that is generated when you create a ticket.

If you are using WooCommerce as your ecommerce plugin to sell your tickets, then you can edit the product that corresponds to the ticket and attach an image to it.

Does this help? Let me know.

Best!
Victor

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

Posts