No place to input license key

[JOSHUA]

Hi,

I just downloaded the Events Calendar and recently purchased the Pro license. When I follow the direction to input the license key (Events–>Settings) I don’t see a tab for “license key.”

[JOSHUA]

URL
http://cwc.church
INSTALL KEYS
–
WORDPRESS VERSION
4.4.1
PHP VERSION
5.5.9-1ubuntu4.14
PLUGINS
WP Offload S3 version 0.9.11 by Delicious Brains(http://deliciousbrains.com/)
Amazon Web Services version 0.3.4 by Delicious Brains(http://deliciousbrains.com/)
BSK PDF Manager version 1.4 by bannersky(http://www.bannersky.com/)
Contact Form 7 version 4.3.1 by Takayuki Miyoshi(http://ideasilo.wordpress.com/)
Duplicate Post version 2.6 by Enrico Battocchi(http://lopo.it)
LayerSlider WP version 5.5.0 by Kreatura Media(http://kreaturamedia.com/)
The Events Calendar version 4.0.5 by Modern Tribe, Inc.(http://m.tri.be/1x)
Love It (Maintained by Vamtam) version 1.0.0 by Vamtam, Pippin Williamson(http://vamtam.com)
Vamtam Push Menu version 2.0.7 by Vamtam(http://vamtam.com)
Vamtam Sermons version 1.0.3 by Vamtam(http://vamtam.com)
WP Retina 2x version 4.4.4 by Jordy Meow(http://www.meow.fr)
WP Engine Automated Migration version 1.20 by WP Engine(http://blogvault.net/)
MailPoet Newsletters version 2.6.19 by MailPoet(http://www.mailpoet.com/)
NETWORK PLUGINS
–
MU PLUGINS
Force Strong Passwords – WPE Edition version 1.6.4 by Jason Cosper(http://jasoncosper.com)
Stop long comments version 0.0.4 by WPEngine(wpengine.com)
WP Engine System version 2.2.7 by WP Engine
THEME
Church & Event Child
MULTISITE
–
SETTINGS
tribeEnableViews = Array
(
[0] => list
)
schema-version = 4.0.5
latest_ecp_version = 4.0.5
recurring_events_are_hidden = hidden
previous_ecp_versions = Array
(
[0] => 3.11.1
[1] => 3.11.2
[2] => 3.12.3
[3] => 4.0.2
[4] => 4.0.4
)
earliest_date = 2016-01-13 09:30:00
latest_date = 2016-03-09 11:00:00
donate-link =
postsPerPage = 10
liveFiltersUpdate = 1
showComments =
showEventsInMainLoop =
eventsSlug = events
singleEventSlug = event
multiDayCutoff = 00:00
defaultCurrencySymbol = $
reverseCurrencyPosition =
embedGoogleMaps = 1
embedGoogleMapsZoom = 10
debugEvents =
tribe_events_timezone_mode = event
tribe_events_timezones_show_zone =
stylesheetOption = tribe
tribeEventsTemplate =
viewOption = list
tribeDisableTribeBar =
monthEventAmount = 5
enable_month_view_cache =
dateWithYearFormat = F j
dateWithoutYearFormat = F j
monthAndYearFormat = F Y
dateTimeSeparator = @
timeRangeSeparator = –
datepickerFormat = 0
tribeEventsBeforeHTML =
tribeEventsAfterHTML =
last-update-message = 4.0.4
organizer_venue_amalgamation = 1
WORDPRESS TIMEZONE
–
SERVER TIMEZONE
UTC
COMMON LIBRARY DIR
/nas/content/live/crossway/wp-content/plugins/the-events-calendar/common/src/Tribe
COMMON LIBRARY VERSION
4.0.5

[Geoff B.]

Good evening Joshua and welcome to the Events Calendar Support forum!

Thank you for reaching out to us.
We will gladly try to assist you on this topic.

Based on the system information you sent me, I believe the reason why you are not seeing the license tab is because the plugin is not yet installed and activated.

Please follow the installation procedure found here and then look for the license tab again.

Let me know if that helps.

Have a great day!

Geoff B.

 

[JOSHUA]

This reply is private.

[Geoff B.]

Good afternoon Joshua,

Thank you sending the system information again.

I apologize for not communicating clearly in my previous response. You are absolutely right, the Events Calendar core (free) plugin is installed.

However, the Events Calendar Pro plugin (which is completely separate) is not visible in the system information you have provided.

This in turn explains why you do not see a place to input the license.

I would recommend looking at the following section of the procedure for more info on how to get your premium plugin (the Events Calendar Pro).

Once again, sorry about the confusion.

Let me know if that helps.

Have a great day!

Geoff B.

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

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