No place to add license key so I can upgrade

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  • #28034
    Sheila
    Participant

    This is weird. I apparently never entered a license key on one of my sites for the entire last year. So it’s still running ECP v. 2.0.4. I just renewed my license and added it to another account so I know how and where to do that. But this old install doesn’t have anywhere to enter it! I’m guessing it’s because it’s so old. What is the solution to this? Here’s a screen capture of the license tab: http://awesomescreenshot.com/02dmavm87

    Thanks,
    Sheila

    #28082
    Jonah
    Participant

    Hi Sheila,

    I’m not sure why you are not seeing the input for the license. My suggestion just to make things easier would be to manually update. Just download a copy of the plugin and copy the contents of the zip file, replacing all the files for the existing plugin.

    Let me know whether or not that works.

    – Jonah

    #29745
    Leah
    Member

    Hey Sheila,

    Considering the age of this thread, you’ve probably solved this issue by now. I was going to close it out, but I just wanted to point you toward a new entry in our FAQ (https://theeventscalendar.com/faq/theres-no-place-for-my-to-input-my-license-keys-under-events-settings-licenses/) in case you’re still having trouble. Hopefully that will help.

    Cheers,
    Leah

Viewing 3 posts - 1 through 3 (of 3 total)
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