No "order received" e-mail

[Tomáš]

Hello,

I have e-shop, where I have tickets and also regular physical products.

When I order only physical product – everything is allright.
When i order only ticket – i receive “order is finished” email and tickets too – that’s OK, I think.

But when I order physical product and ticket together, I don’t receive “order received” e-mail.
That means, when I pay for this order, I don’t receive any e-mail until I mark the order as completed.

Thank you,
Tomáš Bláha

[George]

Hey Tomáš,

Sorry to hear about this – unfortunately, this is currently the way the WooCommerce itself handles orders:

That means, when I pay for this order, I don’t receive any e-mail until I mark the order as completed.

You might be able to make order-completion happen automatically if you are a bit comfortable with editing code and have a good read of this tutorial → http://stackoverflow.com/questions/28218580/woocommerce-hook-for-after-payment-complete-actions

Otherwise this is unfortunately something we can’t really get around from inside our own plugin since our plugin just extends WooCommerce’s default functionality…

Let me know what you think of all of this!

Cheers,
George

[Support Droid]

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