No name and email in exported attendees CSV

[Matthew]

Hi,

At the minute I can export the details of my ticket sales but it does not include the name and email address of the purchaser. You can see the name and email in the attendees list but when you download the CSV they are not there:

Attendees List:
http://nimb.ws/s1lZwQ

Exported CSV:
http://nimb.ws/9zicWu

Is there a way to include the email and name in the exported CSV as this is the most important information to my community tickets vendors?

Thanks,
Mat

[George]

Hey Mat,

Sorry for the trouble here—this is something we’re working on fixing within our products. For more elaboration on this problem, and see to a temporary code snippet that you can use to get that information to be included in your CSVs, check out this thread here → https://theeventscalendar.com/support/forums/topic/attendees-list-is-missing-purchaser-name-since-4-1-update

As noted in that thread, we’re working on fixing this outright in a future release.

Sorry for the trouble here—let me know if this helps!
George

[Matthew]

I was just about to use the fix in that post but when I checked I see you guys have already fixed it in the latest update.

Nice work 🙂

thanks,
Mat

[George]

Thanks Mat! Cheers 🙂

[Author]

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