No events finder works map

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  • #1020175
    ANTONIO JOSE
    Participant

    Hello

    I’m using the Divi theme Elegant Themes and does not work location finder map.

    http://rondainfinita.info/eventos/map/

    I’ve tried other issues and if it works properly.

    Could you guide me on why this issue does not work?
    Thank you

    #1020315
    Geoff
    Member

    Hello Antonio,

    Sorry for the trouble here! Let’s see if we can figure this out together.

    There are a couple of things we can check to get started.

    1) Venue Data. Often, the location search will fail if cannot fully understand the address or location information of an event’s venue. If you head to Events > Settings and scroll down to the “Map Settings” section, there is a button to “Fix venues data.” Click that and see if that helps make a difference.

    2) Geolocation Coordinates. If #1 doesn’t do the trick, then try editing your venues and specifying the exact latitude and longitude coordinates for the location (screenshot).

    3) Javascript errors. I see there are a number of javascript errors on the page, including one that the Google Maps API has been included multiple times. It’s possible that the theme is injecting the API in addition to The Events Calendar in which case, errors like this are totally possible. I would suggest clearing out all of those errors, and that one in particular.

    Let’s start here and see what we find.

    Cheers,
    Geoff

    #1075268
    Support Droid
    Keymaster

    This topic has not been active for quite some time and will now be closed.

    If you still need assistance please simply open a new topic (linking to this one if necessary)
    and one of the team will be only too happy to help.

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