"No Event" text appearing in date heading in calendar view

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Home › Forums › Calendar Products › Events Calendar PRO › "No Event" text appearing in date heading in calendar view

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  • May 14, 2017 at 5:52 pm #1283714
    workingplanet
    Participant

    In the calendar view, the text “No Event” appeasrs after the date, even though there are events on that date.

    May 15, 2017 at 11:54 pm #1284232
    Geoff B.
    Member

    Good evening Nahum and welcome to the Events Calendar Support forum!

    Thank you for reaching out to us.

    We are sorry to hear about the text “No Event” appearing on your site in an undesired manner.
    I would love to help you with this topic.

    For that purpose, could you provide a URL or a screenshot of the issue to help me troubleshoot this for you ?

    Best regards,

    Geoff B.

    May 15, 2017 at 11:59 pm #1284234
    Nahum Szumer
    Participant

    Hi there Geoff
    here is the link to the calendar page:http://www.noosaalive.com.au/events/2017-07/

    May 16, 2017 at 6:57 pm #1284693
    Geoff B.
    Member

    Good evening Nahum,

    Thank you for the link,

    Could you please send me a copy of the latest version of your WordPress theme / child theme via a link to a .zip file link (stored Dropbox or Google Drive) so that I can run some tests on my end ? I recommend a private reply for that purpose.

    Please ensure you are using the latest files as found on your actual website.
    This way I will get access to any updates or customizations you might have made.

    Additionally, I would highly recommend upgrading to the latest version of our plugins (after a database backup).

    That would be:

    1. the Events Calendar 4.5.1
    2. the Events Calendar Pro 4.4.7

    Could you also try temporarily reverting back to a default WordPress theme such as twenty-sixteen to see if the issue disappears ?

    Hang in there!

    Geoff B.

    May 17, 2017 at 3:08 am #1284820
    Nahum Szumer
    Participant

    Hi Geoff, We have found that if you tick the the day option in the display options for the calendar then the the no event disappears. so we were calling the calendar with only Month and Week ticked but not day so that was the issue. We have updated the plugins so all is well . thanks for all the help you have provided.
    Cheers Nahum

    May 17, 2017 at 4:04 pm #1285213
    Geoff B.
    Member

    Good evening Nahum,

    I am super stoked that you found the solution to your issue.

    Kudos!

    You are welcome back in our support forums any time 🙂

    For now, I am going to close this thread.

    Have a great week!

    Geoff B.

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