No email notifications for attendees

[Angie]

Hi There, my client is not receiving email notifications once customer has filled out the fieldset form.

Is this possible or is there a setting missing?

let me know thanks!

[Hunter]

Hella 🙂

I use Easy WP SMTP to ensure emails/tickets/etc get delivered properly from my WP sites. It’s super easy to set up and has a handy testing tool built right in!

Let me know if it helps solve your email troubles and have a pleasant weekend ahead. Cheers!

[Barry]

Hi! Did you have a chance to check out Hunter’s recommendation? How are you getting on with this issue?

[Angie]

Hi, thank you for your suggestion. My client hasn’t placed in her SMTP settings, so there hasn’t been any update with it yet. would I be able to use my email and test it out that way?

[Barry]

Hi Cim,

Yes – I don’t see why not.

You could activate it (the SMTP plugin) and supply credentials for a mailbox under your control then run a test purchase for one of the tickets, then deactivate afterwards.

[Angie]

I tried linking up the smtp and there was a fail connection.

Ive talked to GoDaddy, and ‘they say’ the emails are working.

This issue is still up in the air. I’ll have to wait for a response from my client.

[Barry]

OK, in that case let’s simply leave this open for a while longer 🙂

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

Posts