No dropdown in settings

[Ingrid]

Hi there, I’m having a problem access dropdown options in the settings.

I changed the theme to twentyfourteen which didn’t work. I deactivated all recently added plugings. I’m using WordPress 4.7.3 running Memberlite theme.

I should be able to click the dropdown to select my categories etc. but It doesn’t give me the dropdown.

[Barry]

Hi Ingrid,

I’m sorry to hear you’ve hit up against some difficulties.

My hunch is that this is indeed a conflict of some kind and if you didn’t deactivate all other plugins (except for The Events Calendar) then doing so is probably worthwhile.

I realize that may not be a step you are comfortable with on a live site, so a good alternative is to create a test site (which can be as simple as a fresh installation of WordPress in a subdirectory – ie example.com/test-wp – which is something most hosts make pretty straightforward) and add only The Events Calendar and your Event Aggregator key to begin with.

Confirm the problem doesn’t happen there, then begin adding the same plugins and ultimately the same theme as you have on your live site. Hopefully, you can then discover which component is triggering the conflict.

Would it be possible to give this a go?

Thanks!

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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