No Attendees Show Up

[Lawrence]

When I go to view RSVPs, it shows that there are 30 attendees but does not show a list of that information.

[Sky]

Hi there,

There is a known issue with the attendees not showing up for some customers. The problem is being worked on and hopefully a fix will be released soon. I will attach this thread to the bug ticket, and someone will follow up with you here to let you know about the available update.

In the meantime, I have a possible workaround. Paste the following snippet in your child theme’s functions.php or in a functionality plugin.

add_filter( 'tribe_tickets_attendees_admin_expire', 'custom_tickets_attendees_expire' );
add_filter( 'tribe_tickets_attendees_expire', 'custom_tickets_attendees_expire' );
function custom_tickets_attendees_expire () {
return 0;
}


Let me know if that works for you!

Thanks,
Sky

[Victor]

Hi Lawrence!

Just wanted to share with you that a new release of our plugins is out, including a fix for this issue 🙂

Find out more about this release → https://theeventscalendar.com/release-event-tickets-4-8-event-tickets-plus-4-8/

We apologize for the delay and appreciate your patience while we worked on this.

As always, we suggest to setup a dev/staging site so you can make all plugin updates without disrupting the live site.

Please update the plugins and let us know if the fix works for your site.

Best,
Victor

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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