No attendees on the list

[Sarah]

I have had people purchase tickets but my attendees list is completely empty. It is showing up in woocommerce orders which is confusing. I need it in the attendee section

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[Brian]

Hi,

I can help out here.

Have you marked the orders complete in WooCommerce?

Until they are marked complete they will not show in the Attendees List.

Let me know if you have done that and we can go from here.

Thanks

[Sarah]

Oh no I didn’t thank you! Such a simple fix. Is there any place I can find all this information?

• This reply was modified 10 years, 4 months ago by Sarah.

[Brian]

Hi,

Glad that helped.

We have the New User Primer to Help:

https://theeventscalendar.com/knowledgebase/new-user-primer-woocommerce-tickets/

You can also AutoComplete Orders using this plugin if you like:

https://wordpress.org/plugins/woocommerce-autocomplete-order/

Cheers

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

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