"Next week" doesn't load

[tyelperion]

Hi there,

the “Next week”-button makes the spinner show up and doesn’t load the upcoming week.
There seems to be a jquery-issue but I have no clue what to do about it.
Activating another theme (Twenty Seventeen) didn’t help. Neither did unchecking other plugins.
Do I miss anything? Does this issue sound familiar?

Thank you for your help,
Cezar

[Sky]

Hi Cezar,

I’m sorry to hear that you’re having issues with the calendar. I will try to help you get this sorted.

The error is saying that it’s unable to connect to the site’s ajax file. I have seen various javascript errors in conjunction with the fusion builder before, though I can’t recall if this one in particular was one of those problems.

Is it possible that I could see this happening with the Twenty Seventeen theme activated and all other plugins deactivated? If you do not have a staging site, you can use the WP Staging plugin to quickly generate one.

If you do go that route, there is a setting in the plugin that allows people to see the generated staging site without being logged in. If you could check that, and share a link to the staging site with me, I will take a look.

Thanks,
Sky

[tyelperion]

Hi Sky,

thanks for getting back to me!
I changed the live site to Twenty Seventeen and deactivated all plugins except “The Events Calendar”, “The Events Calendar Pro”, “Fusion Core” and “Fusion Builder”.
As I use a shortcode to get the calendar onto the site ([tribe_events view=”week”]), I can’t turn “Fusion Core” or “Fusion Builder” off.
Does that make sense to you?

Thanks,
Cezar

[Sky]

Hi again,

Unfortunately, it’s likely that the issue is with one of the “Fusion” plugins. You can try just putting the shortcode on a test page to see if it works with those plugins disabled.

Thanks,
Sky

[tyelperion]

Hi Sky,

ok, it seems like this is an issue with the shortcode or the view.

[tribe_this_week] works, even with all plugins turned on: http://www.jiva-anandyoga.com/yoga/studio/test/

[tribe_events view=”week”] doesn’t work: http://www.jiva-anandyoga.com/yoga/studio/stundenplan/

Where is the difference and what are my options?

Thanks,
Cezar

[Sky]

Hi again,

Can you confirm for me whether or not you checked it with all plugins disabled, including the two Fusion plugins? And if so, what was the result?

Thanks,
Sky

[tyelperion]

Hey,

I tried [tribe_events view=”week”] with all plugins disabled (including the two Fusion plugins) and it still didn’t work.
[tribe_this_week] works with enabled plugins, as you can see here: http://www.jiva-anandyoga.com/yoga/studio/test/

Thanks,
Cezar

[Sky]

This reply is private.

[tyelperion]

Hey Sky,

thank you for getting back to me!
I was about to follow your instructions from your previous mail and realized, that there are two updates for “The Events Calendar” and “The Events Calendar Pro” plugins. I updated and suddenly the calendar loads the next weeks as it is supposed to do.
So problem solved. 🙂

Thank you for the update and your time!

Cheers,
Cezar

[Sky]

Cezar,

Great! I’m glad the updates took care of your issues!

Please let us know if you have any issues or questions in the future.

Thanks,
Sky

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