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When we click on the previous month or next month, it just spins and spins and never goes to the month in both FIrefox and Chrome. It is fine in Internet Explorer. I can use the drop down menu to select a month, but the links to “May” or “March” get hung and spin without jumping to the page. It may be a theme conflict, but how do we fix? WE are using WpNewspaper
That’s strange.
When you opened the thread you noted that you tried deactivating other plugins and reverting to a default theme – did any of those steps fix this/were you able to isolate this problem to a specific component?
The plugins were not conflicting, but when I went back to an older default
WordPress theme, yes the problem went away. Is there anyway we can get it to work with WPNewsPro? It is a large news site and it would be a big ordeal to change themes.If you want to send it across so we can take a quick look (though I can’t guarantee anything) then go right ahead 🙂
Thanks for sending the login details across – what I was really looking for though was a copy of your theme to test out 🙂
So I tested out the theme you sent across and it doesn’t cause any problems for me. Are there any customizations you have made to your own copy, or special settings I need to be aware of?
Right, yet it works on my test setup without any issues. I appreciate you may have tried this already but to avoid doubt can you confirm if this persists when all non-Modern Tribe plugins are deactivated?
In other words, so that only The Events Calendar/Events Calendar PRO and your theme are operating?
Yes, I tried it and it still doesn’t work on Firefox or Chrome. It has always worked on IE. When I click on the next or previous month, I see the URL change in the browser window, but the page doesn’t jump. It just spins unless I put my cursor in the browser window and do a “return”.
OK. Unfortunately then I don’t think there is much more we can do here: we don’t guarantee to be able to support every theme – though we’re happy to try – and when I test your theme I don’t experience this issue.
So there are a still a couple of options. One could be to go to the theme vendor/author and seek support from them; the other could be to create a new test installation of your own and start with just our plugins and the copy of your theme that you sent to me – see if you can replicate the problem under those conditions – then build things up from there.
Are you happy to give that a go?
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