"Next Events" button not working properly when using keyword search

Home Forums Ticket Products Event Tickets Plus "Next Events" button not working properly when using keyword search

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • #1400675
    Mary
    Participant

    Everything works perfectly fine with Next and Previous navigation buttons when no keyword search is being used. However, when we put a search term in and then click “Next Events”, it doesn’t load the next page, it instead just loads the same content after showing the loading icon spin for a few seconds.

    Can you check it out on our site and let us know? Thanks.

    #1401486

    Hi Mary,

    Thanks so much for reaching out!

    Unfortunately, this is related to a known bug that we are currently working on.

    We apologize for the inconvenience caused by this glitch and we are actively working on a solution for this.  I cannot guarantee when it will be fixed, as it’s in the development team’s hands now.  They need to assign it, code it, test it, and schedule it for release.  The good news is that you will be contacted as soon as a fix is available.

    Thank you for your patience as we see this through.  Please let me know if you have any other questions in the meantime.

     

    Thanks,

    Jaime

    #1558207
    Victor
    Keymaster

    Hi Mary!

    Just wanted to share with you that a new release of our plugins is out, including a fix for this issue 🙂

    Find out more about this release → https://theeventscalendar.com/maintenance-release-week-17-june-2018/

    We apologize for the delay and appreciate your patience while we worked on this.

    Please update the plugins and let us know if the fix works for your site.

    Best,
    Victor

    #1574753
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

Viewing 4 posts - 1 through 4 (of 4 total)
  • The topic ‘"Next Events" button not working properly when using keyword search’ is closed to new replies.