Next Event countdown not working

[kalmika]

This Widget should work as “If you select the Next Event option, then the widget will automatically start counting down to the next scheduled event once the first one has been reached.”

But in my case, it has found the next event, and started to countdown to 0, then it shows the “Hooray!” text, but I already have a lot more events in the future…
So, now I deleted the Widget, used again, but there is still just “Hooray!”… but I have events also at august now…

(sorry for my poor english)

[kalmika]

I figured out the problem:

the actual event is started, and it goes on till today evening. So , while the event is “running” , the counter does not start to count the next event, but not showing the running event.

So, If I set the ongoing event to “yesterday”, the counter finds the next event (5 days later) and start to countdown.

So, the counter has a bad behavior when the event is still running but already started.

[Andras]

Szia Kalmika, üdv a fórumban! 😉

Thanks for reporting this behavior of the countdown widget.

We know about this already, I will add your voice to the bud ticket we have on file, and you will receive an update here, when it has been addressed.

Az angoloddal minden rendben van. 🙂 Ha mégis úgy érzed, hogy nem tudod rendesen elmagyarázni angolul a problémát, akkor írhatsz magyarul is. Tudunk segíteni. 🙂

I am going to set the status of this ticket to “pending fix” and we will update it once the fix is released.

If you have any new questions or issues please create a new ticket and we’ll help you out.

Kösz és üdv,
András

[kalmika]

This reply is private.

[Andras]

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[kalmika]

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[Andras]

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[Andras]

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[Victor]

Szia Kalmika!

Just wanted to share with you that a new release of our plugins is out, including a fix for this issue 🙂

Find out more about this release → https://theeventscalendar.com/release-event-tickets-4-8-event-tickets-plus-4-8/

We apologize for the delay and appreciate your patience while we worked on this.

As always, we suggest to setup a dev/staging site so you can make all plugin updates without disrupting the live site.

Please update the plugins and let us know if the fix works for your site.

Best,
Victor

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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