News from Modern Tribe: An error has occurred…

[david appel]

There is a Box at the bottom of Dashboard for “News from Modern Tribe”
In that box on my Dashboard is the message: “An error has occurred, which probably means the feed is down. Try again later” and it has been that way for a while now. Is there a resolution to this error that I might apply, or a way to remove that message box from Dashboard altogether? Thanks in advance for any assistance provided.

[Zach Tirrell]

Hi David,

Thanks for pointing this out! The feed stopped working when we transitioned to our new domain, but somehow it went unnoticed until now.

I’ve passed this along and we now have a fix slated for an upcoming release. We will let you know once it is fixed.

Let me know if you have any follow up questions.

[Leah]

Hi there,

Thank you for your support and patience while we worked on this issue. We are happy announce that we have incorporated a fix into our upcoming 3.10 release. Keep an eye out for a release announcement on our site and for updates available on your WordPress dashboard.

While we have thoroughly tested this release and are confident of its quality, it is impossible to account for every edge case in the wide world of WordPress. If you run into trouble with the new version or you don’t see your reported issue corrected, please start a new thread and we will be happy to work with you.

Thanks again for your patience here. We’re excited to get this version out the door and into your hands!

Best,
The Events Calendar Team

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

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