Newly purchased Facebook importer has invalid activation key

[Tres]

I just purchased the Facebook Importer, installed it and used the activation key for that plugin. The program says the activation key is invalid. And I am not able to import a Facebook event.

WordPress version is 4.6.1

Please advise.

[Cliff]

This reply is private.

[Tres]

I did have the wrong license key, and corrected that. However, I am still having the problem.

I pasted the page ID into the field on the Import tab on <FeedingTucson.org> and I get the error:
“Either the event with ID 1804528676430495 does not exist, is marked as private on Facebook or we couldn’t reach the Facebook API”

1804528676430495 is taken from “https://www.facebook.com/events/1804528676430495/&#8221;, which is a public event.

There is a comment at the beginning of the Import page which says:
“Signing up for a Facebook App ID and Secret only takes a second. Visit https://developers.facebook.com/apps to create yours. Visit https://developers.facebook.com/docs/guides/canvas/ to learn more about Facebook App Ids and Secrets. You must enter a Facebook App ID and App Secret to continue importing events from Facebook.” But the link to “developers.facebook.com/apps” requires a signin and appears to be for YOU as a developer, not me as a user.

Please advise.

[Cliff]

Tres, I’m glad you got that initial issue sorted out.

Please reference the Facebook Importer’s New User Primer guide and also carefully read the “More Information” section at the bottom of the Facebook Importer sales page.

Then let me know if you don’t get things figured out.

Thanks!

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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