new website-deciding on a ticketing plugin

Home Forums Welcome! Pre-Sales Questions new website-deciding on a ticketing plugin

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  • #1062271
    OngKar
    Guest

    we are about to launch our new site and I’m trying to decide which ticketing plugin to use. One question: I’m a little unsure from what I’ve read whether when you enter an event thru eventbrite and add it to your site, does the user continue to see that event on your site or are they taken to the eventbrite site? Thank you. (also, I submitted a question last week, but just now saw it as I was doing further research thru your site; I expected to receive an email response, so I didn’t think anyone had responded; would be helpful to make this more clear on how answers will be received when a question is submitted– just a suggestion for improvement, but maybe I missed something. Thanks)

    #1062524
    George
    Participant

    Hey OngKar,

    Thank you for the suggestion about making our forum policies clearer, in regards to email and such – I actually agree with you that we could make this more clear and prominent, so this is something we can hopefully improve in the coming weeks and months. (I say that because we have some cool forum updates coming in general 😉 ).

    As for the ticketing question, the user will be taken to Eventbrite.com to complete their purchase. The way Eventbrite works means that we cannot make the actual purchase happen on the WordPress site directly; the customers are always taken to Eventbrite.com and, at this time, this is the only checkout option Eventrbite provides.

    I hope this information helps! Let me know if so and/or if there’s anything else I can help with.

    Thanks,
    George

    #1078874
    Support Droid
    Keymaster

    This topic has not been active for quite some time and will now be closed.

    If you still need assistance please simply open a new topic (linking to this one if necessary)
    and one of the team will be only too happy to help.

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