Hi Shawn. You posted in our “open for all” Translations forum (but I moved the ticket to the “open for all” Pre-Sales forum, even though that’s not a good fit for it either). You posted from a user account that doesn’t have any existing supportĀ licensesĀ associated with it.
We don’t answer support questions for Events core/free or PRO add-on in the Translations or Pre-Sales forums.
If you made your purchase(s) through a different user account, please login to that account and then post in one of the paid forums.
Thank you for your understanding and thank you for using our plugins.
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Possibly helpful references: