New Problem with Email Notification Bug Fix

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  • #1077598
    Martha
    Participant

    I installed the upgrades that were sent out today in order to fix the email notification problem in the Community Events package. I have been doing tests, and the form is now being filled in properly, but I think it is only being sent to the administrator and not to the person who submitted the event. Is that how it is supposed to work? I thought it was sending emails to both the administrator and the user in the previous version. Could a plugin be blocking the user email?

    Thanks for your help with this.

    Martha Richards

    #1078415
    Hunter
    Moderator

    Hey Martha,

    You nailed it on the head. Those who submit events are not automatically notified. Only emails found under Alerts in your Events > Settings > Community options (see screenshot below).

    I hope this information helps and thank you for reaching out through our support forums. Have a great weekend 🙂

    #1085524
    Support Droid
    Keymaster

    This topic has not been active for quite some time and will now be closed.

    If you still need assistance please simply open a new topic (linking to this one if necessary)
    and one of the team will be only too happy to help.

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