New Licence Key not working

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  • March 2, 2017 at 10:15 am #1248497
    Annabel
    Participant

    Have just purchased a licence key but it is not working. I’m getting the following message:

    “There is a new version of Event Tickets Plus available but your license key is invalid. View what’s new with version 4.4.2. Visit the Events Calendar website to check your licenses.”

    I have been into My Account and there are no existing URLs associated with this key.

    March 2, 2017 at 10:23 am #1248501
    Annabel
    Participant

    This reply is private.

    March 2, 2017 at 2:16 pm #1248627
    George
    Participant

    This reply is private.

    March 24, 2017 at 9:35 am #1259632
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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